Your privacy is not a formality at Styloman – it is a commitment. This Privacy Policy explains in clear, plain language what personal information we collect when you visit our website or place an order, how we use it, who we share it with, and what rights you have over it.

We encourage you to read this policy carefully. By accessing or using the Styloman platform, you acknowledge that you have read, understood, and agreed to the practices described here. If you do not agree, please do not use our services.

1. Who We Are

Styloman is a men’s fashion brand operating an online store that delivers across India, along with a flagship physical store at Rajgarh, Guwahati. We sell men’s T-shirts, shirts, lowers, belts, wallets, and sunglasses, with more categories being added regularly.

We are the data controller responsible for your personal information collected through this platform.

For any privacy-related queries or concerns, you can reach us at:

📍  Styloman, Rajgarh, Guwahati, India

📧  Email: admin@styloman.online

📞  Phone: +91 99547 21529

🕙  Support Hours: Monday to Saturday, 10:00 AM – 6:00 PM

2. What Information We Collect

We collect only what is genuinely needed to serve you well. Nothing more.

2.1 Information You Provide to Us

When you create an account, place an order, or contact us, you may share the following:

• Full name
• Email address
• Mobile number
• Billing and delivery address (including city, state, and PIN code)
• Payment method details – these are processed exclusively by our secure, third-party payment gateway partners. Styloman does not store your card number, CVV, UPI PIN, or net banking credentials at any point.
• Order history, purchase preferences, and saved wishlists
• Messages or queries sent via our contact form, email, or customer support chat

2.2 Information Collected Automatically

When you browse the Styloman website, our systems automatically collect certain technical data, including:

• IP address and approximate geographic location (city/region level)
• Browser type, version, and language settings
• Device type – mobile, tablet, or desktop – along with operating system
• Pages visited, time spent on each page, and links clicked
• Referring source (e.g., search engine, social media, or direct link)
• Session data, including login timestamps and cart activity
• Cookie identifiers (see our separate Cookie Policy for full details)

2.3 Information from Third-Party Sources

Occasionally, we may receive supplementary data from:

• Payment processors and financial institutions, to verify and complete transactions
• Logistics and delivery partners, to update you on your shipment status
• Social media platforms (e.g., if you log in via Google or Facebook, or interact with our social media pages)

We use such data only for the purpose for which it was shared and do not combine it with your profile without your knowledge.

3. How We Use Your Information

We use your data to serve you better – not to exploit it.

Your information is used only for the following legitimate, service-related purposes:

• Processing and fulfilling your orders, including dispatch, tracking, and delivery
• Sending you order confirmation emails, shipping notifications, and delivery updates
• Responding to your customer service queries, complaints, return or refund requests
• Personalising your shopping experience with relevant product recommendations
• Sending you promotional emails, offers, and new arrival updates – only if you have opted in, and you can opt out at any time
• Analysing user behaviour and website performance to improve our platform, products, and services
• Detecting and preventing fraudulent transactions and unauthorised account access
• Maintaining internal business records and complying with applicable Indian laws and regulations

We will never sell, rent, or trade your personal data to any third party for their own commercial or marketing purposes.

4. Legal Basis for Processing

We process your personal data on the following legal grounds:

• Contractual necessity – To process your orders and deliver what you have purchased.
• Legitimate interest – To improve our services, detect fraud, and maintain platform security.
• Consent – For marketing communications and non-essential cookies, which you can withdraw at any time.
• Legal obligation – To comply with Indian tax, accounting, and regulatory requirements.

5. Sharing Your Information

We share your data only when necessary, and only with parties who earn that trust.

Styloman does not share your personal data with third parties for advertising or profiling purposes. We share it only in the following specific contexts:

• Payment Gateway Partners (e.g., Razorpay, PayU, Cashfree) – To securely process your online payments.
• Logistics and Courier Partners – To ship, track, and deliver your orders across India.
• Technology and Cloud Service Providers – For website hosting, email delivery infrastructure, customer support tools, and analytics.
• Legal and Regulatory Authorities – When we are legally required to disclose information by a court order, law enforcement request, or government directive under applicable Indian law.

All third-party partners we work with are bound by confidentiality obligations and are required to process your data in accordance with applicable privacy laws.

6. International Data Transfers

Some of our technology service providers may store or process data on servers located outside India. In such cases, we ensure appropriate safeguards are in place – including contractual data protection clauses – to keep your information secure and compliant with applicable law.

7. How Long We Keep Your Data

We retain your personal data for only as long as necessary to fulfil the purposes for which it was collected, or as required by applicable Indian laws (such as tax and accounting regulations, which may require us to retain transaction records for up to 7 years).

When your data is no longer required, it is securely deleted or anonymised so it can no longer be associated with you.

8. How We Protect Your Information

Styloman uses industry-standard security practices to protect your personal data:

• SSL (Secure Socket Layer) encryption for all data transmitted between your browser and our website
• Role-based access controls – only authorised Styloman personnel can access customer data, and only when required
• Secure, encrypted storage for sensitive account information
• Regular monitoring and review of our systems and access logs

While we take every reasonable precaution, no system connected to the internet can guarantee absolute security. We encourage you to use a strong, unique password for your Styloman account and never share your login credentials with anyone.

9. Your Rights and Choices

You are in control of your data. We make it easy to exercise that control.

As a Styloman customer, you have the following rights over your personal information:

• Right to Access – Request a copy of the personal data Styloman holds about you at any time.
• Right to Correction – If any information we hold is inaccurate or out of date, you can ask us to correct it.
• Right to Deletion – You can ask us to delete your personal data, subject to legal retention obligations.
• Right to Object – You can object to the processing of your data for direct marketing purposes at any time.
• Right to Withdraw Consent – If you have opted into marketing communications, you can withdraw consent anytime by clicking unsubscribe in any of our emails, or by contacting us directly.
• Right to Portability – You can request your data in a structured, commonly used, machine-readable format.

To exercise any of these rights, email us at [your email address] with the subject line ‘Privacy Request’. We will respond within a reasonable timeframe.

10. Marketing Communications

We send promotional emails, offers, and new arrival updates only to customers who have explicitly opted in. Every marketing email from Styloman includes a clear one-click unsubscribe option at the bottom.

You can also manage your email preferences from your Styloman account dashboard. Opting out of marketing emails does not affect transactional communications such as order confirmations and delivery updates.

11. Children’s Privacy

The Styloman platform is intended for individuals aged 18 and above. We do not knowingly collect, process, or store personal information from anyone under the age of 18. If you believe a minor has created an account or submitted personal data on our platform, please contact us immediately and we will delete the information without delay.

12. Links to Third-Party Websites

Our website may contain links to external websites, social media platforms, or partner pages. Styloman is not responsible for the privacy practices of those third-party sites. We strongly recommend reviewing the privacy policy of any external website you visit through a link on our platform before sharing personal information.

13. Cookies

Styloman uses cookies and similar tracking technologies on our website. For a full explanation of what cookies we use, why we use them, how to manage or disable them, and how to update your consent choices, please read our dedicated Cookie Policy available on the Styloman website.

14. Grievance Redressal

If you have a privacy-related concern or complaint that has not been resolved through our standard customer support process, you may escalate it to our designated Grievance Officer:

Grievance Officer: [Name]

📧  Email: admin@styloman.online

📍  Styloman, Rajgarh, Guwahati, India

We are committed to resolving all legitimate privacy concerns within 30 days of receipt.

15. Changes to This Privacy Policy

We review and update this Privacy Policy periodically to reflect changes in our business practices, technology, or applicable laws. When we make significant changes, we will notify you via email and/or a prominent notice on our website.

The Effective Date at the top of this page indicates when this policy was last updated. Your continued use of the Styloman platform after any update constitutes acceptance of the revised policy.

16. Contact Us

If you have any questions about this Privacy Policy or how Styloman handles your personal data, please get in touch:

Styloman

📍  Rajgarh, Guwahati, India

📧 admin@styloman.online

📞 +91 99547 21529

At Styloman, your trust is not taken for granted. We are committed to handling your personal information with the respect, transparency, and care it deserves.